Tio expert answers every FAQ on digital fire logbooks

As digital fire logbooks explode in popularity and usage, here are all the FAQs answered in one place.

As digital fire logbooks explode in popularity and usage, many more people are interested in what they are, how they work and how they can be used in their buildings. We’ve collected all the most frequently asked questions we receive at Tio and answered them all in this blog post.

What is a digital fire logbook?

A digital fire logbook is an online version of a traditional paper-based fire logbook, used to record and store information related to fire safety checks, maintenance, and emergency procedures.

How does a digital fire logbook differ from a traditional paper-based fire logbook?

A digital fire logbook is accessible and updatable through electronic devices, such as a computer or mobile device. It allows for automatic data input and generation of reports, while a traditional paper-based logbook is a physical document that needs to be updated and stored manually.

The Tio Core app not only contains a digital fire logbook, but also provides a cloud storage for important documents and a personalised list of all your legal obligations. Users find free tutorials in-app from the relevant British Standards on how to complete each compliance task correctly and thoroughly every time.

You can sign up free on the Tio website.

What kind of information can be stored in a digital fire logbook?

Information that can be stored in a digital fire logbook includes, fire safety checklists, fire safety inspection records, maintenance schedules, emergency procedures, fire safety training records and more.

Who uses Tio Core already?

Tio is trusted by organisations of all different types and sizes in the UK. Familiar names include Battersea Cats & Dogs Home, Caterpillar, P&O Ferries, Manchester Metropolitan University, Salvation Army, Church of England and Enterprise Rent-a-Car. You can read their Trustpilot reviews on the Tio website.

Will I lose my paper records when I upgrade?

No, simply upload a scan of your paper fire logbook to your account and pick up from where you left off with your next entry.

Can Tio Core be used for more than fire safety?

Yes, Tio Core is a 5 in 1 system which allows you to manage the records of fire, security, electrical, gas and water safety.

How can I access a digital fire logbook?

For maximum accessibility and flexibility, there are many easy ways to view and edit a Tio digital fire logbook. Digital fire logbooks can be accessed through a web browser or a mobile application by logging into your Tio account. You can also access a Tio digital logbook via a shareable link or by scanning a QR code sticker usually found stuck to a building fire or intruder alarm panel.

How do I ensure that the information stored in a digital fire logbook is secure?

Tio digital fire logbooks use secure servers and encryption to protect the data stored. Only authorised personnel in your organisation can update the information in your digital fire logbook.

How does using a digital fire logbook benefit me?

Digital fire logbooks improve efficiency, accuracy, accessibility, and compliance with fire safety regulations. It also enables you to make more informed decisions about fire safety in the property by giving you accurate information anytime, anywhere.

Will using a digital fire logbook guarantee compliance?

Digital fire logbooks make managing fire safety compliance simpler and easier. You are however, still required to have the correct processes in place. This includes the requirement for staff to make records of fire safety checks, maintenance, and emergency procedures.

Do I pay per user?

No, all Tio accounts come with unlimited users.

Are there any training requirements for using a digital fire logbook?

Tio Digital Fire Logbooks are designed to be user-friendly and easy for everyone to use regardless of experience. All accounts come with a full interactive tutorial built-in.

What customer support is available?

We have many support options for Tio users including Live Chat and our email help service with the Tio team during the hours of 9am – 5pm Mon – Fri, and our extensive Help Centre that is available 24/7.