Adding Users
Users should only be added into your account if they work directly for your company or organisation, if you would like information or help on adding external users like service providers, click here to meet with a Tio Expert. Add a user to all premises Important note: To invite a new user to access all […]
Understanding user roles
Organisation Dashboard Admin Co-Admin Premises Editor Premises Contributor Creating a premises/logbook Y Y Add / Manage Users Y Y Create / Edit User Group(s) Y Y Create / Edit Premises Groups(s) Y Y View KPIs and Tasks Y Y Y Y Update Organisation Details Y Y Viewing the Subscription Y Y Premises Premises Admin Premises […]
Create and Edit User & Premises Groups
The video below will show you how to create a group with users that have access to the same premises in a premises group. User groups can contain users with different roles, the All Premises group is automatically created and will contain your Admin and any other User you add. To Edit a User Group:
Connecting with your Service Provider
In the video below it will guide you through the steps to connect with your Service Provider. This assumes your Service Provider is already registered with Tio, if not please ask them to contact us directly at [email protected] and we will register them to enable you to connect with them.
Giving a Service Provider Access to your Premises
Giving your Service Provider access to your premises will allow them to view and add to your Log Book including Documents and other features. Your Service Provider is already using Tio:- See connecting with your service provider on how to share access with your Service Provider by connecting your Tio organisation with theirs Your Service […]
