Mobile App
Our mobile app has be designed as a companion for fulfilling tasks and creating/editing asset registers. Download the Tio App on your smartphone or tablet via the Google play or App store. For the full suite of features, we recommend using the web version of Tio. Access it by logging in through the Tio website. so you can :
Open Letter to Schools in the UK
Important Fire Safety Notice To whom it may concern, We are writing to inform you of an update to the British Standards regarding fire safety records (BS5839-1:2017). You are now no longer required to record fire safety checks on paper. Paper fire records are flammable, inaccessible during emergencies and do not encourage compliance. All schools […]
Setup and Enable your buildings Visitor System
Track, record and account for all visitors for comprehensive security and evacuation situations. Enabling Visitor’s System Select Visitors at your chosen building and then settings in the top right corner. Custom Text You are able to input your own text to be displayed to each visitor type here. You may wish to use this for […]
Setup Visitor Kiosk mode
Enabling Kiosk Mode allows your visitors to check in and out of your premises quickly and safely using a physical device at your premises entrance, such as a permanent tablet at the reception desk. When kiosk mode is enabled a secure PIN of your choice will be required allowing visitors to start checking in. DevicesIt […]
Premises / Logbook orientation
Below is an introduction to the various screens you can see in your individual Premises. They can also be accessed from the Dashboard > Premises page by selecting the required logbook and clicking VIEW LOGBOOK.
Account set up (inc. email preferences)
Your profile is unique to you and is where you can set up your personal details and email preferences. You are able to edit your User Profile my selecting “your name” top right of the screen and then selecting My Account. Select to receive your regular compliance email under Preferences. This email will inform you […]
Change your username & password
To update either your username or password, select your name in the top right of the screen to bring up the My Account screen. *Your user name will be the one that is logged against all the entries you make in the Premises. To update your password click the link at the bottom of the […]
Password Reset
If you have forgotten your password for Tio – you can request to reset your password by clicking here and entering in the e-mail you used to register with. An e-mail will be sent to that address with a link where you can reset your password.
Understanding the dashboard
The Dashboard gives you an overview for all of your Premises in one place. The left menu allows you to invite your Service Provider to access your log book(s), add users, create custom tasks and add extra premises. You also have useful KPIs to see more detailed information: Premises : The count of all the […]
Numbering Service Visit Reports
Tio can now automatically number your Service Visit reports, numbering starts from 10000 and is set up at the Organisation Level. The reports are assigned a unique number when the service is started. If an engineer visits 5 premises and starts and finishes a service visit in each the service report numbering will increment by […]
